

Jim Browning
Introduction
Jim Browning is the Internet alias of a British YouTuber whose content primarily focuses on scam baiting.
Scam baiting
Browning carries out investigative scam baits in which he infiltrates computer networks run by technical support scammers and fraudsters posing as IRS agents through the use of remote access software and social engineering.
BBC Panorama investigation
Browning was featured in a March 2020 episode of the British documentary series Panorama, in which a large-scale technical support scamming operation was infiltrated and extensively documented by Browning and fellow YouTuber Karl Rock. The two recorded drone and CCTV footage of the facility in Delhi and gathered incriminating evidence linking alleged scammer Amit Chauhan, who also operated a fraudulent travel agency, to a series of scams targeting computer-illiterate and elderly people in the United Kingdom and United States. During a private meeting with his associates, Chauhan was quoted as stating that "we don't give a shit about our customers," expressing apathy towards his victims. A number of call centre agents were recorded laughing at a British man who admitted to have been suffering from depression after being conned into paying for a non-existent computer problem. Though Chauhan denied the allegations in a phone interview with the BBC, he was subsequently arrested in a raid after the exposé was aired.